Theater Accessibility

General Information on Accessibility

Canton Township's Village Theater at Cherry Hill strives to make its performances and facilities accessible to all our patrons. For additional information or if you have questions please contact our front of house office at 734/394-5308.

Accessible Entrances

All entrances to the theater are accessible and have automatic doors.

Accessible Seating

Wheelchair and scooter-accessible seating is available for people with mobility disabilities who require the specific features of accessible seating because of their disability in both the main theater and Biltmore studio.

All main theater reserved tickets for accessible seating with (up to 3) companion seats are available online, by phone and in person by the producing group. You must purchase a handicapped seat to be guaranteed accommodation. The seats are H-1, H-2, H-3, H-4, H-5, H-6, H-7, and H-8.

Note: For main theater general admission performances and any event in the studio, since seating is not reserved in that room, please let the house manager know of your seating needs when you arrive at the theater for accommodation as available first-come, first-serve.

Accessible Restrooms

All restrooms at the theater are accessible.

Accessible Parking

Designated accessible parking for vehicles bearing valid disability parking placards or license plates is available on a first-come, first-served basis at both the rear and front theater entrances.

Assistive Listening Devices

Amplify and clarify sound by cutting down or eliminating ambient noise. Infrared assistive listening systems are available in the main theater. Headsets with induction neck loops are available for patrons who use hearing aids and cochlear implants with. Headsets are distributed free-of-charge on a first-come, first-served basis from the coat check in the main lobby.

Service Animals

Although animals are not permitted in the theater, an exception is made for guide dogs and service animals. Please inform our ticket sales representative if any accommodations are required. The Village Theater under ADA regulations permits service dogs and miniature horses into the main auditorium, the classroom, Biltmore Studio, dressing room, lounge, concession areas and restrooms. If the animal is disruptive (barks, growls, isn't house-broken, or poses a safety threat to others,) they must be taken out of the theater. The guest attending with the service animal may remain without the animal. If the guest needs to leave with the animal, a full refund will be given. All eligible service animals must be required because of disability and trained to perform a task or type of work.

Personal Responsibility Statement

The Village Theater at Cherry Hill prides itself on offering a diverse selection of art exhibition and arts entertainment for our patrons. Not all productions or art exhibitions may appeal to or be appropriate for every person or for all ages. Therefore, patrons are encouraged to familiarize themselves with the shows we offer in order to make informed decisions prior to purchasing tickets.

Children

The Village Theater and all its renters require every attendee to have a ticket. Most events are not suitable for preschool-age children. While we believe a child should be exposed to the cultural arts, we are mindful of other patrons' enjoyment as well. Therefore, we ask parental discretion in bringing small children and infants. Should a child be unable to sit quietly in his/her own seat throughout a performance, our ushers may request that the child and accompanying adult leave the theater.